Made in India for medical equipment dealers₹₹199/month · flat per company

Sell the machine.
Service it for life.

Trustfield is the simple CRM for medical equipment companies. Track every hospital enquiry, send a GST quote, dispatch by serial number and fix breakdowns on time — from one app your team already understands.

  • No card required
  • Live in 10 minutes
  • Cancel anytime

Today · Monday

Good morning, Rohan.

MB

Sales

₹25.2L

27% of target

Calls

12

4 past SLA

Collect

₹6.4L

3 overdue

Today

11 urgent
Apex Multispeciality · ICU ventilator alarmP1 critical · past SLAPast SLA
Lilavati Heart · follow up on quotewas due 2 days agoOverdue
Fortis Bloom · PM visitAMC · scheduled todayToday

New deal

Log visit

Ticket

Client

Why dealers switch

Equipment selling is not normal B2B selling. Your CRM should know that.

A machine is tracked by serial number, paid in milestones, installed by an engineer and serviced for the next ten years. Generic CRMs stop at the order. Trustfield keeps going.

Per-user pricing punishes growth

Every new field engineer adds a licence and a negotiation. Trustfield is a flat price for the whole company — hire freely.

Your pipeline lives in WhatsApp

Enquiries in one phone, quotes in another, follow-up dates in a diary. Nothing is searchable when the owner asks.

Service promises slip silently

AMC visits and ICU breakdowns run on memory. By the time you notice a missed SLA, the renewal is already lost.

Sales

From hospital enquiry to installation, in one flow.

  1. 01

    Enquiry

    Log a hospital or clinic visit in 30 seconds — who you met, what they need, next follow-up date.

  2. 02

    Quote

    Flat GST quotation with payment milestones. Send the PDF on WhatsApp before you leave the parking lot.

  3. 03

    Clearance

    Owner or finance releases dispatch once payment terms are secured. No more stock leaving on a promise.

  4. 04

    Dispatch

    Serial numbers allocated to the order, delivery challan, transporter and e-way bill in the same screen.

  5. 05

    Install

    Installation handover, site check, customer training and signature. Warranty starts on its own.

Service

Breakdowns, PM visits and renewals — without a diary.

The money in equipment is in the ten years after the sale. Trustfield makes that decade visible: which machine, which contract, which engineer, which deadline.

  1. 01

    Ticket

    P1 / P2 / P3 breakdown with a live response clock, so an ICU ventilator never waits behind paperwork.

  2. 02

    Assign

    Pick the engineer. They get the job card on their phone with the phone number and map link.

  3. 03

    Fix

    Spares issued from van stock, photos and customer signature captured, service report generated.

  4. 04

    PM

    Preventive maintenance visits scheduled per contract — due, overdue and completed in one list.

  5. 05

    Renew

    AMC / CMC renewals appear 90 days before expiry with a risk score, so service revenue does not leak.

Everything included

Nine things every equipment dealer needs. Already built.

No modules to buy, no custom fields to configure. Every plan includes all of it.

Hospital & dealer directory

Every contact, phone, GST number and past purchase in one place.

Pipeline & targets

Stage-wise pipeline with weighted forecast and monthly targets per rep.

GST quotations

Milestone-based quotes, PDF in one click, WhatsApp-ready.

Serial dispatch

Track each machine by serial number, not by SKU.

QR asset passport

Scan the sticker on the machine to see warranty, AMC and service history.

Breakdown tickets & SLA

Response and resolution clocks with automatic breach flags.

Preventive maintenance

PM visits planned against the AMC contract, not a paper diary.

AMC / CMC renewals

Renewal list with churn risk, expiry date and contract value.

Owner dashboard

Revenue, pipeline, collections, DSO, MTTR and renewals on one screen.

Built for India

Indian GST, Indian phones, Indian field teams.

We did not take a Western CRM and translate it. Trustfield starts from how a Bhivandi warehouse, a Mumbai-territory rep and a Bengaluru service engineer actually work.

  • GST invoices with HSN, e-invoice and e-way bill fields
  • Direct, GeM, hospital tender and rate-contract deals
  • UPI, NEFT, RTGS, cheque, PDC, LC and BG payments
  • Works on low-end Android phones and patchy networks
  • Install from Chrome or Safari — no app store needed
  • One isolated workspace per company, exportable any time

Serving dealers across India

Remote onboarding in Hindi or English. Hardware not required — a phone is enough.

MumbaiPuneDelhi NCRBengaluruHyderabadChennaiAhmedabadKolkataJaipurKochiLucknowIndoreChandigarhBhopal+ everywhere in India

30s

To log a visit

P1

Breakdown SLA

₹199

Starting / month

Honest comparison

Why the bill is smaller here.

What mattersTrustfieldTypical per-user CRM
Price for a 10-person team ₹449 a month, flat₹500–1,500 per user per month
Adding a field engineer Free — no new licenceNew licence, new negotiation
Serial numbers & installed base Built inCustom fields or a spreadsheet
AMC / CMC renewals with risk Built inNot available
Breakdown SLA clocks Built inTicketing add-on
GST quotation with milestones Built inQuote add-on
Setup time 10 minutes, self-serveWeeks of implementation
Team login Employee code + 4-digit PINEmail + password resets

Comparison against the pricing model and feature set commonly quoted for per-user CRM suites in India (₹500–₹1,500 per user per month). Your actual vendor quote may differ.

Pricing

₹199 a month. Whole company. Never per user.

The cheapest serious CRM in India is also the simplest to budget: one flat line item, 30 days free, pay by UPI when you are ready.

One price per company — never per user

Solo

One owner, one login, every module.

₹1,990/year

Billed yearly · 2 months free · +18% GST

1 login

  • Sales pipeline, visits, clients & quotations
  • Serial dispatch, installation handover & asset passports
  • Service tickets, SLA clocks & PM reminders
  • Warranty / AMC / CMC renewals in one list
  • Phone, tablet and desktop app
  • WhatsApp-ready PDFs and reports
Start 30-day free trial

No card required · nothing to install

Most popular

Team

Your whole field team for less than one SIM bill.

₹4,490/year

Billed yearly · 2 months free · +18% GST

Up to 10 logins

  • Everything in Solo
  • Up to 10 employee logins with 4-digit PIN
  • Sales targets, weighted pipeline & leaderboards
  • Finance clearance gate before dispatch
  • Purchase requests and owner approvals
  • Owner analytics: revenue, DSO, SLA, renewals
Start 30-day free trial

No card required · nothing to install

Business

Unlimited logins, your own domain, your own brand.

₹8,990/year

Billed yearly · 2 months free · +18% GST

Unlimited logins

  • Everything in Team
  • Unlimited employee logins
  • White-label domain (crm.yourcompany.com)
  • Multi-branch territories and targets
  • OEM / principal scorecards
  • Priority WhatsApp support & onboarding call
Start 30-day free trial

No card required · nothing to install

Prices in INR for the whole company, exclusive of 18% GST. Add or remove staff anytime — the bill never changes. Annual prices are locked for 12 months. Free for the first 30 days, then pay by UPI, card, netbanking or NEFT.

On every screen

Install it like an app. No app store, no update nag.

Trustfield is a progressive web app. Your rep adds it to the home screen once and it opens full-screen like any other app — on Android, iPhone, iPad, Windows or Mac.

Android: Open in Chrome → menu → Add to Home screen.

iPhone / iPad: Open in Safari → Share → Add to Home Screen.

Desktop: Click the install icon in the address bar.

Trustfield · MedCore

Good morning, Arjun.

4 urgent · 9 on today's list

ICU ventilator · P1Apex Multispeciality · past SLA
Follow up · quote sentLilavati Heart · overdue 2 days
Installation handoverFortis Bloom · today 11:00
AMC renewal · 90 daysChennai Ortho · ₹1.6L

FAQ

Questions dealers actually ask us.

Do you charge per user?+

No. Trustfield is priced per company. Add your sales reps, service engineers and store staff without changing the bill. That is the main reason dealers switch to us from per-user CRM software.

How much does Trustfield cost in India?+

₹₹199 a month for a solo owner, ₹₹449 a month for a team of up to 10, and ₹₹899 a month for unlimited logins. Yearly billing is 10 months for 12. GST at 18% is added on the invoice, and the first 30 days are free.

Is there a free trial?+

Yes — 30 days with every module unlocked and a full demo dataset. No card, no setup call, no lock-in. At the end you can pay by UPI, card, netbanking or NEFT, or simply stop.

How does my team log in?+

Your field team signs in with an employee code and a 4-digit PIN — no email, no password reset, no IT help. The owner uses the same employee code with a password for admin rights.

Does it work on a normal Android phone?+

Yes. Trustfield is a progressive web app: open it in Chrome or Safari and add it to the home screen. It opens full-screen like a native app, works on low-end phones and remembers the last loaded pages when the network drops.

Can it handle GST, tenders and GeM orders?+

It is built for Indian equipment selling. Quotations and invoices carry GST and HSN, deals can be tagged as direct, GeM, hospital tender, rate contract or dealer order, and payments cover UPI, NEFT, RTGS, cheque, PDC, LC and BG.

What if my team has never used software?+

That is exactly who we designed for. There are three screens that matter — Today, Sales and Service — and the labels are plain English, not CRM jargon. Most teams are logging visits the same afternoon.

Is my company data safe?+

Every company gets an isolated workspace identified by its own login domain, with role-based access and an audit trail. Your data is exportable at any time, and we never share it across customers.

How do I pay?+

Online through Razorpay — UPI, cards, netbanking and wallets — and a GST invoice is available in Billing as soon as the payment succeeds. Prefer NEFT or a corporate PO? Write to billing@trustfield.dev and we will set it up the same working day.

Still unsure? info@trustfield.dev · we reply the same working day.

30 days free · no card

Give your field team a system they will actually use.

One client, one deal and one ticket is all it takes to see it. Set up your workspace in ten minutes.

Already a customer? Your team signs in with their employee code and 4-digit PIN.